WHAT SHOUD I KNOW BEFORE I BOOK ?


The customer acknowledges, prior to booking, being aware of all the
above mentioned information and the measuring device of the present
general conditions. It also recognises, having the capacity to conclude
the present contract.

SUBJECT


The present contract is a distance one which aims to define the rights
and the obligations of the parties in the frame of the travel booking
(lodging or program) for stays and/or circuits, transport and other
services, that are online proposed by the travel agency Nomade
Experience for clients, with the secured payment system’s competition
in collaboration with Maroc telecommerce and IMC to secure the
means of payment and the client’s information.

DEFINITION

Throughout the contract, each of the above mentioned expressions
have the meaning of its definition, namely
« Distance contract » : sets the definition of the firm booking and the
deposit remote payment by the client in favour of Sahara Luxury
Camps company which, for this contract, exclusively uses the internet
network and the security measures of the online payment SYSTEME
as governed by the legal dispositions currently applied in Morocco,
until concluding the contract (arrival and stay of the client), including
the conclusion of the present contract.
« Client » : every natural person, who acts for purposes that do not fall
within his/her professional activity frame.
« Order form » a document that indicates the benifits caracteristics’
reserved by the client that he has to sign by a « double click » for a
commitment and involve the deposit payment.
« Order or reservation » : an act by which the client is engaged to buy
the benefit of the stay or circuit and/or transport and the travel agency
Sahara Luxury Camps is engaged to provide the booked benefits.
« Product » : the benefit proposed by the travel agency Sahara Luxury
Camps.
« Double click » : reiteration of the order form’s validity by the client.
The filed in and validated order form for the first time is never taken
into consideration without the client’s confirmation that has to click on
the button « confirm your booking by clicking on validate ».


ORDER PERFORMANCE


The benefit will be provided on the arrival day of the client as intended
by the confirmed booking on the web site Sahara Luxury Camps.

WHAT IS YOUR GENERAL CONDITIONS FOR THE BOOKING VIA
YOUR WEB SITE ?

PRICE


The mentioned prices on the electronic catalogue of the travel agency
Sahara Luxury Camps are indicated in Euros with all the included
taxes. The invoiced prices are those in effect during the booking time :
they are taking into consideration the applicable VAT’s day. The total
amount to pay will automatically includes the other eventual official
taxes and the bank fees applicable on the transaction.


PAYMENT METHOD


The client is guarateeing to the Acommodation Sahara Luxury
Camps that he disposes of the necessary eventual autorisations to
use his suitable payment method, while the order form validation. The
client chooses the payment method among thoses proposed by
Sahara Luxury Camps in the order form (credit cards icon). The
communication of the information related to the payments via card are
done throughout secured means and particularly having resort to the
cryptography (secured payment service assumed by Maroc
Telecommerce SYSTEM authorisd by Sahara Luxury Camps). In case
the payment was by card, the respective dispositions of the fraudulent
use of teh payment method planned in the concluded conventions
between the consumer and the issuer of his card, also as well as
between Sahara Luxury Camps and his applied bank establishment.


DEPOSIT AND BALANCE PAYMENT


The client regulates a deposit of (50% of the total stay, non
reimbursed) via the intermediate of the payment system secured in
the website www.saharaluxurycamps.com. The « electronique receipt
» that displayed on the screen after validation of the booking by the
client constitutes a waybill receipt until the conclusion of the
transaction and the bank account credit of SAHARA LUXURY
CAMPS . The confirmation form of the booking will indicate the
amount of the payable balance on the spot in the establishment where
the booking has been performed by the person in charge of the
Acommodation Sahara Luxury Camps.

 

MODIFICATION, CANCELLATION & NO SHOW


In case of modification, cancellation by the client ( or the « No-Show »
of the client), the card will be automatically debited as follow (via the
intermediary of the online payment secured system) :
From 90 until 30 days before the arrival date : 30% of the stay
balance
From 30 until 20 days before the arrival date : 50% of the stay
balance
Less than 20 days before the arrival date : 100% of the stay
balance


BOOKING MODIFICATION BY THE SAHARA LUXURY CAMPS


If a modification of the initial booking has to be performed by the
Sahara Luxury Camps, this one is engaged to propose to the client an
upper categorization without the fees of the confirmed establuchments
during the confirmation without increasing the price which has been
initially invoiced.

NOMINATIVE INFORMATION


The information asked to the client during his booking are necessary
to the processing of his order and are communicated to the agency in
a secured method : the client has the right to access and rectify the
respective data.


ELECTRONIC SIGNATURE


The « click » associated to the booking, payment, and non repudation
procedure and the one of the whole messages that constitute an
electronic signature. This signature has a value between the parties
as a manual signature, and implies the client agreement with the
general conditions of booking and stay or circuit.

PRESERVATION AND STORAGE OF TRANSACTIONS


The storage of the booking’s orders, receipts and invoices is carried
out over a reliable support so that to correspond it to a faithful and
sustainable copy. It is performed conforming to the standard norms
about the conception and the exploitation of the data processing
systems so that to insure the preservation and the integrity of the
recordings stored in those sytems.


DISPUTE SETTLEMENT


In case a dispute takes place in the present contractual agreement,
the sides are committed to look for a friendly agreement before any
court action. The actual contract is subject to Moroccan law. Any
dispute will be subject of the authorized court of Marrakech.


MAJOR FORCE


The travel agency Riads in Morocco is not required to execute its
duties only in case of any major force event is considered to be an
obstacle to the mentioned duties.